Bombay Night Restaurant

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 2 reviews

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15-21 Old Milton Road,
NEW MILTON,
BH25 6DQ

01425 614000

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Reviewer Sheeno
22/03/2012
I was really surprised to see such a bad review, so I thought I'd share my experience of Bombay Night.

Since I moved to New Milton over a year ago, I have been a regular to Bombay Night, both eating in and take away. The food is high quality and always expertly cooked. I've always found the staff to be friendly and make you feel welcome too.

Overall, I must have eaten there 20 times, sometimes in a large group and sometimes just with my fiancee and I've never had a bad experience.
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Reviewer liam_laura
01/09/2009
We visited this restaurant as part of a group of ten on the Saturday of the August bank holiday weekend, 2009.

When we arrived at the venue we found it to be decorated very tastefully and the restaurant area was clean and contempory in style. Unfortunately, thats where the praise ends as this restaurant then gave us and many other customers a horrendous evening.

The place was understaffed and we waited 50 minutes to get our drinks and poppadoms despite asking for them on numerous occassions.

The waiters were very rude and seemed to not to really care about any of our comments even though we had waited so long for our appetisers/starters. We then had our main courses brought out to us after 1 hour and 45 minutes of waiting!

This would have been bad enough on its own but the fact it all came out stone COLD was another matter we had to deal with. When this happened the waiter took all of the ten dishes away and said he would get us new ones.

Within 5 mins he was bringing the curries out on the same plates we had given him back on and said these should now be warmer. He had committed the crime of just placing all the dishes in the microwave to heat them up a bit.

We joked that if we wanted microwaveable curry then we could have all got one from Sainsbury's. The heated up curries were disgusting and none of us could eat them because they lacked heat and quality. The next bit of this review absolutely disgusted me...if you are thinking of using this restaurant then be warned DON'T!

When we complained to the owner/Mgr he was so rude and despite accepting he had overbooked the restaurant he thought we were being unreasonable waiting only 1 hr 45 mins and suggested that the curry was up to standard and we should pay for it all (even though we didn't eat it!)

The fact that the owner started to talk to us in a really abrupt and rude manner made me understand why his waiters also lack
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Reviewer cmckinst
20/02/2011
Unfourtunately this Restaurant hasn't changed, we went on Saturday, exactly the same, 1hr 40 waiting for our meal.

The food was OK but not worth the wait, I said to the manager when he asked, the food was nice but the service was terrible, he said "what do you want me to do about it "...

Never again..
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Reviewer MFFSY
12/03/2012
I really hope we're not talking about the same restaurant. Bombay Nights in New Milton? I found your review shocking... I've visited this restaurant as a regular for a good six years and have always found the food excellent, and the service there fantastic; they all go out of their way to ensure a great night there. I've also met the owner a few times and he seemed like a pleasantly delightful man, who always seed like he had the customers interest at heart. The restaurant also has special nights like the Elvis Presley night which was great entertainment.
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Content updated: 11/04/2012 05:40

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